Our lobby is open, however, masks are still required. Curbside service is available upon request.  | Learn More

Call us: 781-769-3011 | Get Directions | For After Hour Emergencies, Call: 617-729-4446

COVID-19 Safety Guidelines

August, 2021 Update

Our lobby is open and we welcome Pet Parents back into the building. We kindly ask that you wear a mask while inside the building.
 
Curbside appointments are still available if you choose not to come inside the hospital – we want to make sure all our Pet Parents are comfortable as COVID-19 guidelines continue to change. If you choose curbside, please don't forget to call upon your arrival!
 
As always, we appreciate your patience and support as we navigate the ever-changing COVID-19 safety guidance.

 

Curbside Service 

Appointments, pick-ups, drop-offs, medication, and food refills will be handled curbside: 

  1. Please bring dogs on a leash and cats in a carrier 
  2. Upon your arrival at the clinic, remain in your vehicle and call us to check-in 
  3. A team member will discuss all your needs and concerns by phone during check-in 
  4. A team member will meet you in the parking lot and individually bring your pet(s) in for evaluation and care 

You may choose to wait in your vehicle during your pet's examination or return at a later scheduled pick up time. We are only allowing staff members inside the practice at this time. 

 

Payment 

You may pay for services and products over the phone by credit/debit card. For other payment methods, please ask a team member for assistance. 

 

Additional Measures we are Asking Clients to Follow: 

  • Please do not come to our clinic if you are experiencing flu-like symptoms or have a fever. 
  • Please reschedule your pet’s veterinarian appointment if you have been in contact with anyone that has had a fever or possible COVID-19 exposure. 

 

Pets and the Coronavirus: 

It is important to note that there is currently no evidence that pets can become sick with COVID-19. Infectious disease experts, as well as the CDC, World Organization for Animal Health, and World Health Organization indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and as we learn more, we will update you. 

The CDC and The American Veterinary Medical Association (AVMA)also have comprehensive websites with up-to-date information about COVID-19 and your pet(s). Additional information about the Coronavirus and your pets’ health are available at the following online resources: 

CDC Frequently Asked Questions 

AVMA - COVID-19: FAQs FOR PET OWNERS 

AVMA - What veterinarians need to know 

 

We value your partnership in your pet’s healthcare and appreciate your patience, understanding, and continued support. If you have any questions, please do not hesitate to contact us. 

Contact Us

Norwood Animal Hospital

Location

437 Walpole St Norwood, MA 02062

Clinic Hours

Monday-Tuesday: 8 AM - 8 PM
Wednesday-Friday: 8 AM - 6 PM
Saturday: By Appointment Only
Sunday: CLOSED